UNLIMITED CUSTOMER GOLDMINE BLOG POST 5
Educate Those That Don’t
Have a Clue
So the first thing we should be looking at is
educating those affiliates that don't know what
they're doing, something that the people talking
about low sales figures from affiliates overlook.
There's plenty of ways to do this, for example,
producing your own mini-guide for them, or giving
away a small training course. If you're really
stuck you could always get your hands on a mini ebook, but if you're going to go down that road,
please make sure that it actually makes sense, and
wasn't published in 1981. Education is a good way
to go, because these people who come into your
affiliate program, if they make their first good
amount of cash with you, they're going to love you
for it, and most likely promote for you again in
the future, especially if it's your guide that
taught them how to do so.Promote When You Need Them To
Promote
Next along the line you want to be thinking about
little tricks, offers and promotions you can run to
have your affiliates promoting for you at a
particular time. There's nothing more powerful than
an army of affiliates by your side ready to promote
for you, except that is, an army of affiliates by
your side, ready to promote for you, that know how
to promote and do so when you most want them to.
Look at things like seasonal bonuses. An extra
percentage push near Christmas time is always a
good performer, despite the lower visit to sales
ratios in the holiday season. Remember we mentioned
we‟re not just after sales here? It doesn't even
have to be a special occasion. If you need more
cash quickly you can always set a deadline for a
month or so down the road, and offer a big bonus to
the top performing affiliates or affiliates. In
fact this is something that worked real well back
at my old site, and was probably one of the very
first affiliate offers I put out early in my online marketing career.
I offered the first affiliate to reach 50 sales a
$750 bonus on top of their monthly earnings, and
they seriously went for this. I had all sorts of
traffic coming in from all over the place. Now be
careful with this. Don't go offering $5000 at the
end of the month to your top affiliate if you've
never tested this before. What we don't want to
happen is you having to pay 5k out to your top
affiliate who was the only one to make any sales.
Go about this in a smart way, and set a hard target
on the number of sales or amount of earnings needed
from an affiliate to earn the additional winnings.
This way at least you know how much you'll be
making with a particular amount of sales and won't
make any big losses, or any losses at all for that matter.
Test It Out & Have a Play
– You’ll Be Surprised
What I will say to you is test things out, and have
a play around. Carefully though, we don't want any
unexpected losses to creep up uninvited. Test out
different percentages at different periods in the
year. Test out big start up bonuses and a large
addition to month one commissions if you have a low
ticket membership site. What we're looking to get
is the most amount of affiliates promoting for you,
whilst spending the least. I would love to tell you
what works best all the time, however it varies
from product to product, business to business, and
of course totally depends on your affiliates, how
good they are at promotion, and whether they signed
up to promote you or just to get the freebie.
One thing I will say though is this. No matter how
much extra work this seems, or how little returns
it gives over a small number of people, remember,
that the numbers in your affiliate system will grow
over time. When it does grow, it's going to be your job to make sure you keep on top of the affiliates
and keep them promoting. Education and special
offers is the way to start.
Quick Start Bonuses Explained
Something else you may want to think about is quick
start bonuses. We mentioned these earlier but I
never really told you why they're important. Well,
it‟s for two reasons. For a start it provides a
viable option for your affiliates and makes your
program more enticing for them to join. Hey, who
wouldn't join an affiliate program that advertised
100% commissions for the first month or two? I know
a few people who went ahead and did this, and they
got one heck of a response. Remember always to put
yourself in the shoes of your target. Think like
them, and you‟ll be able to attract them.
The second reason for big quick start bonuses is to
actually get people promoting. It's amazing
sometimes how hard it is to get people to do
things. You know how you try your best to get
someone to do something or do a job well, and in
the end you end up saying something like 'Ah I'll
just do it myself'. Well this is the job of quick
start bonuses on a deeper level. If you're attracting affiliates that generally don't promote
very often or haven't promoted before, then this is
another reason for them to choose you. Once they're
going and start to make money, it's amazing how
much of a motivation enhancement it is to receive
an e-mail saying you've just made some cash. Quick
start bonuses are especially important when you
have a membership site that doesn't cost a huge
amount per month, but you can take advantage of a
big and powerful high commission headline to
attract them. Don‟t forget all of this is tied to
you and your business also, important for repeat
affiliate business. If someone gives you cash, you
don‟t forget it, and no doubt you‟ll be back for
more, as will your affiliates flood back to you
over multiple businesses.
Communication – The Key to
Profits
Which brings me to my final point, and probably the
most important one in this section. Communication
is the key. As well as sending bonuses and offers,
an e-mail with a 'Congrats, you've made cash'
subject can be one heck of a motivator. It's also
important to remind your affiliates, not
necessarily through offers, but often letting them
in on info like 'It can take seven times and
upwards of 10 times that people have to see your
offer before they will sign up'.
We've seen those before, and that is the purpose. I
have found to an extent that with mailing list
advertising, this is indeed true, provides a good
excuse for you to mail your affiliates, and also
provides them with the confidence they need to know
that send out another mailing to their list isn't
going to be a waste of time. They‟ll gobble up any
free info and tips you can give them, simply
because it means more money for them. (And for you in this case)
Crafting Your Welcome &
Congrats E-mails
Make sure you craft your congratulations e-mails
and welcome emails well. Still on the subject of
mailing your affiliates, it's important for
everything to be smooth, quick and easy for them.
Some just have lists that they want to blast your
ads out to. Your job is to make that as smooth as
possible. Send them a log in link in the welcome
mail, tell them again how much they'll earn, give
them some small stats and figures; „With just '10
sales, you'll earn $7000‟. Emphasize the second
levels, no matter how small. This passive earning
is really important to a lot of marketers.
Think of this as kind of a small sales letter, but
crossed with an instruction manual. They've signed
up, now sell onto the promotion with how much they
can earn and how quickly. Don't forget to tell them
to click the link below, copy and paste the prewritten ads, blast them out to their lists or the
list of provided e-zines, and await the congratulatory e-mails from you, saying they have
cash. Don‟t just suggest an action and expect them
to do it. Close the sale. Tell them to do it, and
your response will increase dramatically.
Emphasize pay days, and tell them to look out for
special promotions and bonuses from you that will
give them the opportunity to promote your other
products, or even promote this product at a higher
commission. This really should have gone in the
bonuses section that we talked about earlier, but
since we're here, try not to give the reader any
excuse to hold off.
For example, I remember four years or so back I
joined a membership site and was all ready to go
off promoting for them as an affiliate, then when I
saw the welcome mail, I was told to look forward to
an e-mail soon that would entitle me to extra
earnings promoting the product. Just that wording
almost put me off. I later found out that it was
actually bonuses and top affiliate rewards for the
previous couple of months, but see how that mail seemed like a good deal, but made me wait? No doubt
this was the opposite effect they were looking for.
You don't want your affiliates to think twice. This
letter will have them log in, grab the ad and blast
it out. As quick and as easy as possible for them
with the best possible rewards, which in turn means
the highest amount of additional income for you.
Give it a try. You won't be disappointed.
Don’t Mistreat Your Affiliates
This also brings up an even more important point
that I see a heck of a lot. Ever had this? You join
an affiliate program, do a little promotion,
receive your cash, and before long you're receiving
ads because the persons affiliate program added you
to an all out advert list that they're charging to
send to? Granted it's not so bad if you know the
person, have bought or expressed interest in the
products they happen to be selling, but I'll be
honest with you, if you just add affiliates to a
mailing list, you're missing out big time.
They're going to get annoyed at getting something
they didn‟t sign up for, and if just one good
affiliate un-subscribes... I'll leave that to you
to figure out exactly how much money that could
mean you lose in the coming months or with the
launch of your next product.
Some people don't agree with me here, I have to
admit. But the general rule is, if your affiliates really are valuable (which they should be) and have
been promoting for you, don't send them adverts for
anything. The only exception is for a special offer
for the affiliate program, notification of a new
product they can promote, or something of that
sort. Like your list, and on a smaller but more
personal scale your JV prospects. These are not
people you want to annoy, because quite frankly,
they'll just leave and go elsewhere and you'll lose
wads of cash, maybe not today, maybe not tomorrow,
but in the future, you will lose long term. Way too
many small businesses seem to do this. I wonder if
they know what they're doing to their earning
prospects.
General rule of thumb here, if they asked for it,
send it to them. Marketing is only intrusive and
annoying if it‟s not wanted. If they signed up for
something, don't start sending them unrelated
information, which will only annoy them and lose
you money. This doesn't just relate to affiliate
programs either, this goes for mailing lists,
newsletters, e-zines, personal lists and more than
anything, especially joint venture prospects. A Final Word
I'm glad we got that one covered here in the time
that we have, because it really is as important as
I keep saying. In fact, in case I still haven't
managed to convince you, I want to finish with one
more example of a high ticket item. Let's say
you've created a guide, on a subject you find
interesting, and sold it for $1000 including audio,
video, consultations, and DVDs. You make fifteen
sales from joint ventures yourself in the first
month, and make $15,000. Now with 150 affiliates,
just ten percent of them making two sales each at
50% commissions. You've just netted yourself an
extra… I'll let you do the math on that one so it
really sinks in how powerful this is and gets the
juices flowing.
Alright, before we move off the subject of
affiliates into the other attached manuals, I just
want to re-iterate. Affiliate growth is
exponential. It's slow at the start, and gets faster, depending on your joint ventures, list size
and the number of affiliates you have. Every
product, every single piece of software or
information you release relating to your business
should have this in mind.
Don't worry if when you first start building
affiliates they don't quite make you as much as you
hoped. This is totally normal. What you'll find is,
in every twenty, thirty, fifty, or even 100
affiliates, there are a couple of real gems there
that make you (and them) a whole lot of cash. Take
it from me, take your affiliate building as
seriously as everyone‟s been telling us to take our
list building and direct sales recently, and you'll
see some amazing results.
Summary
● Ok, we've had a look previously at some of the
statistic based aspects of selecting percentages
and commission levels for your affiliate system.
You should already have a good idea of what works and what doesn't allowing you to select the right
numbers for your business.
● Let‟s move on now from percentages and look at
some important ways to get your affiliates
promoting, and keep them promoting while touching
on some of the biggest mistakes people make when
setting up and managing their affiliates from the
start. Lets finish creating a solid foundation for
your business.
● First and foremost, something that also applies
to list building, something that many marketers do
for one reason or another, that's starting again,
but this time instead of straight up deleting
important resources, they're doing something even
worse.
● Here's what you'll see from a lot of marketers
out there. They create a product, gather their
resources including affiliates, and when they're done and move on to their next product they don't
take their affiliates with them.
● Why not? They worked hard to get them, they're
just as important as any other resources, if not
more important, yet they're throwing them away.
Even if your affiliate system doesn't support
multiple products and multiple domains, it's a
simple case of exporting and importing, and firing
out a special higher commission for people who have
promoted for you before. There are no excuses for
not utilizing this powerful tool, after all, we've
already talked about how the hardest and most
expensive part of marketing is getting new
customers, new affiliates, and new subscribers.
Don't throw them away when you begin to get them.
You earned these resources, you deserve to keep
them, and keep making money from them, as they make
money from your products too.
● Next up, lets move onto a fundamental of
business, not just for affiliate programs. That's
give your customers a path to follow, and a call to action. I've seen sites that have great sales
letters, or great products and at the end of it,
when I come to order there's just a dead end. No
order link, nothing, and I have on several
occasions had to search for the order link, even
from well known sites that reach millions every
day. Who knows how many sales they're losing by
cutting off the customer‟s path and their flow.
● To begin this flow of affiliates, you need to
link to your affiliate program on every page of
your site, and when this link is clicked, there
should be a sales letter there, not just a signup
form. Shorter than the product sales letter, it's
still there to persuade people and sell yourself
and your products. Without this, you're selling
yourself short.
● After this, and most importantly, a call to
action. Don't just give them a form, or worse
still, leave them with a dead end. Place your
signup form or link to signup after a call to
action to do so. Don't let people have to search for anything. Remember what we said heavy hitting
affiliates like? Straight in, blast ad, straight
out, earn money. It's a simple as that, and the
easier and more flowing you make your affiliate
signup process, the more affiliates you're going to
see signing up.
● Here's an example for you, I go to signup for an
affiliate program, and they have this great sales
page that tells me how much I'm going to earn per
sale, a really nice bonus scheme for top affiliates
etc, and I got to the bottom of the page, and guess
what I found? Well, not much actually. They sold me
on this affiliate program, but the page just ended.
No click here to sign up, no nothing. Ever seen a
site like that? Whether it's affiliate programs or
sales letters? If you haven't, you can bet you'll
start to notice them now.
● This is something that loses marketers literally
wads of cash, if you remember back to the
difference to your income just fifteen affiliates
can make, and you should be able to see how devastating mistakes like this are. Worst of all,
they probably don't even know they're doing it. If
you want the potential customer or resource to do
something, you have to point them to it, giving
them a gentle shove in the right direction.
● If I click on your 'Affiliates' button on your
website, I don't want to be presented with a form
that asks for my details. I see this all too often.
Write a mini sales letter that explains some things
to the potential affiliate. Information you must
include can be as basic as how much they'll earn on
how many levels, and for how long, and any bonuses
they may get for a particular amount of sales in
any given time, and of course, how often you pay
out. This is what‟s going to get me (as a an
affiliate of yours) promoting for you.
● Another tip, something to do for your own benefit
and the affiliates benefit. You'd be surprised at
how powerful a signup page for an affiliate system
becomes when you've proven the product they're
promoting is quality, and that the sales letter selling it has been tried and proven.
● I'd be happy about an affiliate program that pays
me $500 per sale, but I'd be even happier with an
affiliate program that pays me $500 per sale, when
the sales letter has been proven to have a specific
click through to sales ratio. It‟s just like your
sales letter writing. Eliminate risk, and build
confidence in your product, only this time around,
your affiliate program is your product. Never
forget you're always selling, this is no different
to writing a sales letter for your products.
● On a similar note, of course we're going to need
a terms and conditions section in there. Don't hide
anything in it. Tell the affiliates the whole story
on your sales letter, everything from when payday
is to how much they'll earn and how many sales they
need to make to get to a certain level of
commissions. Keep the terms and conditions for
legal stuff, like pointing out you can't guarantee
any earnings and you're not responsible for them if
they give their details out and the like. You're..
Reading to continue.... Blog Post 6....
Post a Comment